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LEGAL & POLICY

Privacy Policy

Effective Date: 28 August 2026

Welcome to Liansi Private Limited (“LIANSI”, “Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information of our customers, members, distributors, users, and visitors.

This Privacy Policy explains how LIANSI collects, uses, processes, stores, shares, and protects personal information when you visit our website, create an account, purchase products, place or receive orders, participate in our product-based direct selling program, use our services, or otherwise interact with us.

By accessing or using the LIANSI website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website and services, we may collect the following information:

A. Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Date of Birth, where required
  • Gender, where required
  • Residential or Correspondence Address
  • Profile Photograph, if voluntarily uploaded
  • Login credentials and account-related information

B. KYC and Verification Information

Where required for account verification, compliance, payments, commissions, or other lawful purposes, we may collect:

  • Identity documents
  • PAN details
  • Aadhaar or other government-issued identification details, where legally permitted and required
  • Bank account details
  • UPI details
  • Other information reasonably required for KYC or verification

C. E-commerce and Order Information

When you purchase or sell eligible LIANSI products through our platform, we may collect and process:

  • Product and order details
  • Billing and shipping address
  • Order history
  • Delivery information
  • Product return, replacement, cancellation, and refund information
  • Invoice and transaction records
  • Customer and distributor-related sales information

D. Payment and Transaction Information

We may collect information relating to:

  • Payment amount
  • Payment status
  • Transaction reference or order ID
  • Payment method
  • Refund information
  • Commission-related transaction records

Complete debit card, credit card, or net banking credentials are generally processed by authorized payment service providers and are not stored by LIANSI on its own servers unless legally permitted and specifically required.

E. Technical Information

When you use our website or application, we may automatically collect:

  • IP address
  • Device information
  • Browser type and version
  • Operating system
  • Login and access information
  • Website usage information
  • Cookies and similar technologies
  • Security and fraud-prevention information

2. How We Use Your Information

LIANSI may use collected information for legitimate business, contractual, operational, security, and legal purposes, including:

  • Creating and managing customer/member accounts
  • Processing product orders and purchases
  • Processing shipping and delivery
  • Generating invoices and maintaining transaction records
  • Processing product returns, replacements, cancellations, and refunds
  • Conducting KYC and identity verification where applicable
  • Processing eligible product-based commissions
  • Maintaining commission and transaction records
  • Providing customer and distributor support
  • Communicating order-related information
  • Sending important account, service, policy, and security notifications
  • Improving products, website functionality, and customer experience
  • Preventing fraud, misuse, unauthorized transactions, and other prohibited activities
  • Maintaining business and financial records
  • Complying with applicable laws, regulations, court orders, and lawful government requests
  • Protecting the rights, property, security, and legitimate interests of LIANSI and its users

3. Product Purchases and E-commerce Transactions

LIANSI operates a product-based e-commerce and direct selling model.

Information relating to product purchases, orders, customers, distributors, delivery, payments, returns, and refunds may be processed to complete and manage e-commerce transactions.

Where a distributor is eligible to receive a direct commission on an eligible product sale under the applicable LIANSI compensation and commission policy, relevant transaction information may be used to calculate, record, and process such commission.

LIANSI does not consider registration, recruitment, sponsorship, or account creation alone to be a product sale.

Commission-related processing is subject to the Company’s applicable policies, eligibility requirements, transaction status, product return/refund status, and applicable law.

4. Payment Information

Payments made through the LIANSI website may be processed through authorized payment gateways, banks, payment service providers, or other authorized financial service providers.

LIANSI generally does not store complete debit card, credit card, CVV, or net banking credentials on its own servers.

Payment service providers may independently process certain payment information according to their own privacy policies, security standards, and applicable laws.

Users are responsible for providing accurate payment information and must not share OTPs, PINs, passwords, or other confidential payment credentials with any person claiming to represent LIANSI.

5. Commission and Transaction Information

Where applicable, LIANSI may maintain records relating to:

  • Eligible product sales
  • Product orders
  • Customer purchases
  • Distributor-associated sales
  • Commission calculations
  • Commission payments
  • Adjustments resulting from cancellations, returns, replacements, refunds, chargebacks, or other transaction changes

Such information may be retained for accounting, auditing, dispute resolution, fraud prevention, compliance, and other legitimate business purposes.

6. Data Security

LIANSI takes reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include appropriate access controls, authentication mechanisms, monitoring, data protection practices, and other safeguards appropriate to the nature of the information.

However, no internet transmission, electronic storage system, or online platform can be guaranteed to be completely secure. Therefore, LIANSI cannot guarantee absolute security of information transmitted or stored electronically.

7. Information Sharing and Disclosure

LIANSI does not sell or rent personal information to third parties for their independent marketing purposes.

We may share or disclose information where reasonably necessary for legitimate business, contractual, operational, security, or legal purposes, including with:

  • Authorized payment gateway and payment service providers
  • Banks and financial service providers
  • Logistics, courier, and delivery partners
  • Technology, hosting, cloud, and IT service providers
  • Customer support and operational service providers
  • KYC, verification, fraud-prevention, auditing, and compliance service providers
  • Professional advisers, auditors, legal advisers, and consultants
  • Government authorities, regulators, courts, or law-enforcement agencies where required or legally permitted
  • Other authorized service providers working on behalf of LIANSI

Third parties receiving information may be required to maintain appropriate confidentiality and security measures, subject to the nature of the service and applicable law.

8. Cookies and Similar Technologies

LIANSI may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Improve website functionality
  • Understand website usage
  • Analyze performance
  • Improve user experience
  • Enhance security and fraud prevention

Users may manage or disable cookies through their browser settings.

Disabling certain cookies may affect the availability or functionality of some website features.

9. Member, Customer and Distributor Responsibilities

Users are responsible for:

  • Providing accurate and current information
  • Updating information when necessary
  • Keeping login credentials confidential
  • Not sharing passwords, OTPs, PINs, or authentication credentials
  • Taking reasonable steps to protect their account and device
  • Immediately reporting suspected unauthorized access or suspicious transactions
  • Using the LIANSI platform only for lawful purposes
  • Not attempting to access another person’s account or personal information

LIANSI will not be responsible for losses resulting from a user’s intentional or negligent disclosure of confidential account credentials, subject to applicable law.

10. Data Retention

LIANSI may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for purposes including:

  • Providing services
  • Processing and maintaining product orders
  • Maintaining accounting and financial records
  • Managing commission and transaction records
  • Resolving complaints and disputes
  • Preventing fraud and misuse
  • Enforcing agreements and policies
  • Meeting legal, regulatory, tax, accounting, or reporting obligations

When information is no longer reasonably required, LIANSI may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

11. Third-Party Websites and Services

The LIANSI website may contain links to third-party websites, payment services, logistics services, or other external platforms.

LIANSI is not responsible for the privacy practices, security, content, or policies of third-party websites or services that are not controlled by LIANSI.

Users should review the privacy policies and terms of the relevant third-party service before providing personal information to them.

12. Children’s Privacy

LIANSI’s services are intended for individuals who are legally eligible to use the relevant services and enter into applicable transactions under Indian law.

LIANSI does not knowingly collect personal information from children where such collection is prohibited by applicable law.

Where age or legal eligibility requirements apply to a particular service, LIANSI may take reasonable measures to verify eligibility.

13. Your Privacy Rights

Subject to applicable law, users may have rights relating to their personal information, which may include:

  • Requesting access to certain personal information
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of information where legally permissible
  • Withdrawing consent where processing is based on consent, subject to applicable limitations
  • Raising a privacy-related complaint or grievance
  • Requesting information regarding the processing of personal data, where applicable

Requests may be subject to reasonable verification requirements to protect the account holder and prevent unauthorized disclosure.

Certain information may need to be retained where required by law, regulation, accounting requirements, fraud prevention requirements, or legitimate business purposes.

14. Data Transfers and Service Providers

LIANSI may use third-party technology, hosting, payment, logistics, communication, security, and other service providers to operate its business.

Where personal information is processed by such providers, LIANSI will take reasonable steps appropriate to the circumstances to ensure that information is handled in accordance with applicable contractual, security, and legal requirements.

15. Grievance and Privacy Contact

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact LIANSI using the details below.

Liansi Private Limited
Address: Matwari, Hazaribagh, Hazaribagh, Jharkhand, India – 825301
Phone: +91 98355 84988

LIANSI will make reasonable efforts to review and respond to privacy-related requests and grievances within the period prescribed by applicable law.

16. Changes to This Privacy Policy

LIANSI may update or modify this Privacy Policy from time to time to reflect changes in:

  • Applicable laws and regulations
  • Business practices
  • E-commerce services
  • Product and transaction processes
  • Technology and security practices
  • Privacy requirements

Any updated version may be published on the LIANSI website with a revised Effective Date.

Users are encouraged to review this Privacy Policy periodically.

Continued use of LIANSI’s website or services after an updated Privacy Policy becomes effective will be subject to the updated policy, to the extent permitted by applicable law.

17. Governing Law

This Privacy Policy shall be interpreted and governed in accordance with the applicable laws of India.

Any dispute relating to privacy or processing of personal information shall be subject to the applicable laws and jurisdiction of the competent courts, subject to applicable law and the Company’s other contractual terms.

18. Acceptance

By accessing or using the LIANSI website, creating an account, purchasing products, placing an order, or using LIANSI’s services, you acknowledge that you have read and understood this Privacy Policy.

Where consent is legally required for a particular processing activity, LIANSI will seek such consent in accordance with applicable law.

Liansi Private Limited reserves all rights not expressly granted under this Privacy Policy.

Liansi Private Limited
Matwari, Hazaribagh, Hazaribagh, Jharkhand, India – 825301
Phone: +91 98355 84988
Effective Date: 28 August 2026
By accessing or using the LIANSI website and services, you acknowledge that you have read and understood this Privacy Policy.

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